Brokk launches online platform
By Steve Ducker19 October 2022
Brokk, the manufacturer of remote-controlled demolition robots, has launched what it calls a comprehensive online support platform offering multiple services in a single resource.
The My Brokk portal offers two new online services – a library of manuals and other technical documents along with a webshop for ordering parts and attachments – as well as access to Brokk Connect, the Sweden-based company’s robot and fleet management system.
The manufacturer said that the new portal makes it easier than ever for customers to access essential services any time of day, from any device or location, and will be demonstrating it at the forthcoming Bauma exhibition in Germany.
“My Brokk is the next step in Brokk’s digital journey,” said Martin Krupicka, CEO of Brokk Group.
“Along with efficient equipment, customers also need efficient access to information and services to run their businesses and optimise their Brokk robots or fleets. My Brokk offers that and will continue to evolve with new services.”
Through My Brokk, Brokk owners have online access to equipment manuals, technical data, CE markings and diagrams for the first time. The information is available through My Brokk’s Documents module, allowing a customer to find and download accurate, up-to-date materials at any time. The documentation is available for all current Brokk models and attachments, as well as older models.